Terms and Conditions

Jasmin Bloch
Florastrasse 12
CH-8008 Zürich
+41 (0)76 488 1173
jasmin.bloch@innerprocess.info

1 Copyright:

Unless agreed otherwise, all information, images and documents on this website are my intellectual property and are therefore protected by copyright. Copying and further usage requires my prior written consent.

2 Data protection:

Your client data will be treated as confidential in accordance with the provisions of Swiss data protection law and will not be passed on or sold to third parties. I reserve the right to save and use your client data for internal invoicing and marketing purposes (newsletters etc.). Contact by email is very moderate and you can revoke it at any time.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. ?In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. ?Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. ?On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. ?Google will not associate your IP address with any other data held by Google. ?You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. ?Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:
<a href=”javascript:gaOptout()”>Disable Google Analytics</a>

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. ?Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

3 Website:

The information available on my website is provided to you free of charge with no claim to being correct, complete or up-to-date. It is available for informative purposes only and does not constitute a binding offer. I reserve the right to adjust the content of my website at any time.
I assume no responsibility for the content of links to other websites, as they cannot be subject to control.

Web-design and programming: Jochen Kuckuck and Claus Franke Webkonzept

Original webprojekt managment and texting: Oliver Sutter

Graphics and original web-design: Christoph Schiess; Logo design: Christoph Schiess and Jasmin Bloch

Photographs: Background Image by Sean Stayte, USA; Portraits & head-shots by John Vigran

4 Subject matter:

As a client of my innerprocess practice, you can make use of various therapeutic treatments and counselling. Neither my therapy nor my counselling services are a substitute for a thorough physical examination and treatment by a doctor. You are expressly requested to seek medical treatment for complaints relating to diseases.
The aim of my treatment as a therapist is the initiation of a self-healing and self-development process. This means supporting you in overcoming psychological and psychosocial problems, in gaining clarity on your future, in activating resources for helping achieve your aims, and to professionally accompany you in changes to your professional and personal everyday life. As the client, you assume full responsibility for your own process.
The therapist and seminar supervisor are released from liability claims. Your specific aims for treatment will be defined at the beginning.

5 Successful therapy and counselling:

As the counselling therapist, I cannot guarantee the desired or planned success or the achievement of the agreed aims in our work together. Both parties shall however work to the best of their knowledge and capabilities to achieve success through therapy and counselling as soon as possible.

6 Counselling by phone and Zoom:

I also offer telephone or Zoom sessions on all topics listed on my website.
Please inquire in advance about the costs and arrange an appointment. Telephone consultations/Zoom sessions are only available with advance payment.

Please note that these consultations cannot replace medical care. I assume no liability for any disturbances or health problems that may arise in connection with a telephone consultation or Zoom session. Please use the information provided in the telephone/Zoom session responsibly.

I kindly ask you to cancel agreed appointments at least 48 hours in advance. In the case of no-shows or cancellations made less than 48 hours before the appointment, I reserve the right to charge the full fee. Cancellations for Monday must be received by Friday at 7:00 p.m. in order to avoid being charged.

7 Data protection

8 Payment/Reimbursement and Cancellation Policy

The invoice and reimbursement form for treatment costs will be sent to you by email and must be paid within 30 days. You can submit the reimbursement form to your supplementary insurance, if you have one.

Each client is solely responsible for obtaining information and for applying for any cost reimbursement or approval procedures. A refusal of reimbursement or only partial reimbursement by a cost carrier (health insurance, supplementary insurance) has no effect on the agreed fee or on the resulting claims for payment by the practice innerprocess.

In the case of a cancellation at least 48 hours before the appointment. I reserve the right to charge the full fee. Cancellations for Monday must be received by Friday at 7:00 p.m. in order to avoid being charged.

9 Duration of treatment and termination:

The number of treatment and consultation sessions depends on your goals. The treatment/consultation ends when one party decides to do so and, after this decision has been communicated, usually includes 1–2 concluding sessions.

10 Confidentiality obligation:

The innerprocess practice is subject to a confidentiality obligation and must be released from this obligation in writing by the patient if necessary for providing information to third-party payers or close contact persons. The prevention or pursuit of presumed punishable offences and the protection of valuable legal assets are generally excluded from this confidentiality obligation.

11 Place of jurisdiction and governing law:

The contracting parties are subject exclusively to Swiss law; the place of jurisdiction is Zurich.
Treatment and counselling at my practice does not discharge you from assuming full responsibility for your own actions. You are obliged to promptly notify me and to jointly seek a solution if you experience any troubles.